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A sister website by ART OF WAR
Let us introduce another website originated by ART OF WAR. The brand name KENSIN dealing in Japanese armors, statues of Samurai, Pictures and more. Please feel free to refer link below and visit our Kensin website.
2nd Berserk Exhibition-"Character ・ Art"
Since the 1st Berserk Exhibition received favorable reviews, ART OF WAR decided to hold the 2nd Berserk Exhibition-"Character ・ Art". Period: 24th August (Tue) – 29th August (Sun), 2010 Place: Fujiya Gallery (Ginza, Tokyo)
At this event, you can see many special statues which we usually do not release on the website. In the gallery, you can take your time to enjoy those Berserk art items. If you plan to spend your summer time in Japan, please do not miss this special event. AOW staff can also take you on a local tour of Ginza, Tokyo.
And if you are interested in this Berserk Exhibition, please feel free to contact us. We will share more details with you.
Enquiry
If you are interested in our products, please do not hesitate to contact us. We can also answer your enquiries in English and Chinese.
Revised Shipping Rules and Regulations (SALES CONTRACT)
Once again, we extend our sincerest thanks and gratefulness to our dear fans and patrons.
We have decided that in order to provide better security and service to all of our international buyers, we are implementing the rule – Ship by EMS only – effective from April 13 in order to offer better protection to your treasured purchases and prevent any shipping accidents further and trouble that may occur via other normal Shipping methods. Please kindly review the How to Order link above which shall the be the general guidelines in future sales contract thru this website.
Likewise as a change of policy, from now on we are also applying a scaled handling fee on all shipments as well which has been omitted in the shipping costs calculation before prior to April, 2008. The “How to Order” process or hereon to be known as the SALES CONTRACT is revised as well and detailed to serve the best interest of you, our clients. It should be easier to understand now and elaborate to answer your qualms and other FAQs as well. The appropriate Shipping and Handling (S&H) will all be included and written in the product description and details as well. Please carefully include this in your total budget consideration to avoid any post-order issues then.
* Currently, during the checkout process, EMS and SEA are still shown in the drop-down menu for the shipping method. Please kindly disregard the SEA option but rather choose EMS. The website is currently undergoing a renewal process and in a few days it will be fixed only to EMS in accordance with this change in the shipping policy method.
We ask for your understanding of the above items and hope for continued patronage and loyalty from all of our fans and supporters. Our glory is all for you and our victory is yours as well!
About Shipping Insurance & Compensation For Damages
It is much to be regretted that some of our customers seem to have received their Knight of Skeleton Horse Riding Figure2 (1/10) statues broken.
In order to protect our customers from suffering heavy losses caused by damages during shipping, ART OF WAR decided to attach to every EMS shipment an insurance for the actual amount of the contents for free from now on.
While please note that for packages shipped via Sea Mail/Ship and/or with a lower-than-actual value declarations will only be compensated partly instead of the actual amount of the contents, for this reason, we recommend to ship items declared at actual values always and via EMS if you want to be eligible for full indemnity in cases of damage or shipping accidents.
* Please note that ART OF WAR is not responsible for broken statues damaged during shipment, all items undergo strict Quality Control inspections prior to shipment and we make sure all items are intact prior to shipment. Since handling of packages differ country by country, we can not take full responsibility in such cases, that is why we recommend items declared at purchase amount and insured fully so that you can be protected as well. Your full cooperation and patience is needed in order to resolve such issues once they occur. Kindly inform us as soon as possible within a week upon receipt if your item is broken and please refer to your local Post office for the procedures to claim indemnities. (You must file a damage report within a week in your local post office to validate your claim otherwise your chance of receiving compensation becomes lowered).
*Only products having missing parts are the objects to be exchanged by ART OF WAR. We beg for your kindest understanding. Thank you very much.
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